Skip to content

Create Task

Use this page to create a new task in CTB Admin. A task records a work item that needs to be completed, assigns it to a user, sets its priority, and tracks its progress through status updates. Tasks help teams manage workloads, monitor progress, and maintain accountability across the organization.

Summary

Use this page to create a task, assign it to the right person, and set its priority and status before work begins. Accurate task setup ensures nothing is missed and progress can be tracked effectively.

When to use this page

  • Creating a new work item or action that needs to be tracked
  • Assigning a task to a specific user before work begins
  • Setting priority levels to manage workload and urgency
  • Attaching a photo or file relevant to the task
  • Adding descriptions or instructions for the assigned user

How to access this page

From the sidebar, click Tasks. On the Tasks List page, click the purple (+) icon in the top-right corner.

The system opens the Create Task page.


Task Information

Task Information Section

Fill in the following fields:

Step Field What to Do Description
1 Task Name Enter task name The title or name of the task (required)
2 Description Enter text Detailed description or instructions for completing the task
3 Photo Upload file Optional photo or file attachment relevant to the task
4 Assigned To Select from dropdown The user responsible for completing the task
5 Status Select status The current state of the task
6 Priority Select priority The urgency level of the task

Required Fields

Fields marked with a red star (*) are mandatory. Task Name, Status, and Priority must be filled before saving.


Status Options

The Status field tracks where the task is in its workflow:

Status Description
To Do Task has been created but work has not started yet
In Progress Task is currently being worked on
Completed Task has been finished successfully
Cancelled Task has been called off and will not be completed

Priority Options

The Priority field indicates the urgency level of the task:

Priority Description
Low Task can be completed when time allows; not time-sensitive
Medium Task should be completed in a reasonable timeframe (default)
High Task needs to be addressed soon; important to operations
Urgent Task requires immediate attention; must be resolved right away

Notes Tab

The Notes tab allows you to add internal comments or additional context about the task:

Field What to Do Description
Note Enter text Internal notes or additional task instructions

Audit Information

The Audit Information section is a collapsible section that displays system-generated details about who created or last modified the task record. This section is read-only and supports compliance and change tracking.

Info

Click the Audit Information header to expand and review the creation and modification history for this task.


Saving the Task

After completing all sections:

  • Click Save to create the task
  • Click Save and continue editing to save and stay on the page
  • Click Save and add another to save and immediately create another task

Tips

  • Task Name is required — You must enter a task name before saving
  • Assign tasks before saving — Selecting a user in Assigned To ensures the right person is notified and accountable
  • Default status is To Do — New tasks start as To Do; update the status as work progresses
  • Default priority is Medium — Adjust the priority to reflect the actual urgency of the task
  • Photo is optional — Attach a photo only when a visual reference is needed to complete the task
  • Use Description for clarity — Provide enough detail in the description so the assigned user understands exactly what is required
  • Cancelled tasks remain in the system — Cancelled tasks are not deleted; they remain visible for record-keeping and reporting

  • Tasks Overview — View and manage all tasks in the system
  • Task Detail — View or edit a task after creation
  • Employees — Manage the users who can be assigned tasks
  • Audit Log — Review all changes made to task records